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COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures.
Returning from UK – many drop off points are operating at a reduced capacity, please call ahead to check with your local point before leaving your home.

Our advice on returns at the moment is to not rush. We’ve extended our returns policy to 90 days to give everyone plenty of time to return items to us when it’s safe to do so.
Please check and follow the restrictions set by your local government, which may reduce the operating systems and hours of your local drop-off points or classify returning items as non-essential travel. Thank you; stay safe.

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Received a faulty item? Faulty items cannot be returned through the portal. Please contact us.
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